You have no items in your shopping basket.

Delivery & Returns Information

Delivery Costs

Postage and Packing

Postage and Packing is FREE for all orders over £99.00 excluding VAT

UK Mainland Only

1 – 5 Products
Royal Mail Service  3 – 5  working days £3.65
Courier Tracked Service – next working day* £5.50

6+ Products

Courier Tracked Service -  next working day* £5.50

*Order by 2pm to receive next working day delivery, subject to product availability.

The above lead times are for the UK Mainland only and deliveries to the Scottish Highlands and Islands may vary slightly.

 

UK Mainland Special Deliveries

Next Day Timed Courier POA

Saturday Courier POA

Northern Ireland, Scilly Isles, Isle of Man

1 – 5 Products
Royal Mail Service 3-5 working days £3.65

Royal Mail Service 2 working days £6.95

6+ Products
Courier Tracked Service £14.95

Channel Islands

1 - 5 products
Royal Mail Service 3 – 5 working days £3.65

Royal Mail Service 2 working days £6.95

6 - 15 products

Royal Mail Service 3 – 5 working days £17.40

16 - 30 products

Royal Mail Service 3 – 5 working days £27.85

All other Countries  POA

Garments requiring Embroidery or Monogramming or garments being Made to Order are subject to extended lead times. You will be advised of these at time of order.

All prices exclude VAT.

Delivery Times

  • Our opening hours are Monday to Friday 9am - 5pm.  (Goods ordered on a Friday afternoon or over the weekend will not be despatched until Monday, Bank Holidays will be despatched on the next working day).
  • Stock products take approximately 3/4 days to deliver (subject to availability)
  • Gg on Demand products – delivery advice will be given at the time of order
  • Made to Order items take around 12 weeks
  • Embroidered, Monogrammed and Printed products please add around 14 days to the delivery (subject to the item being in stock).

All of the above are estimates and can change due to seasonal demands.

Returns

We will gladly exchange or refund any unworn 'Stock’ item for a full refund up to 28 days after delivery, so long as they are fit to be returned to stock. 'Made to Order’, Embroidered and Monogrammed garments cannot be exchanged unless faulty or incorrectly supplied by ourselves. Please note that when returning your garments you are responsible for them until they are safely received at our premises. We recommend using a registered postal service. Please complete the returns form on the back of the despatch note, (if you are photocopying the returns form so that you can keep the original then would you also please enclose a copy of the despatch note in your parcel) Return the parcel to the address below.

RETURNS DEPARTMENT
GRAHAME GARDNER LIMITED
BOSTON ROAD
HORNCASTLE
LINCOLNSHIRE
LN9 6HU